Very disturbing incident at the Disney junior show today at 12:30. A little boy ran up to the stage, I'd say he was about 4 years old, and rather than being stopped before getting to the top of the stairs he made it to the very top where a disney employee dragged him down by pulling his leg.
The little boy was startled and got up as his mother reached to grab him when the same woman yanked him by the arm. At this point his mother was already grabbing him and the yanking of the arm was just overdoing things, clearly it was anger rather than a safety thing. I stayed after the show to speak to the woman and to her manager and they had every excuse from another person should have stopped him early on to preventing the little boy from falling in. While safety is a concern, physically abusing a small child is never the answer.
The woman seemed angry as she yanked the little boy by the arm.
I'm absolutely horrified with the way the situation was handled... From posting on Disney Facebook group I've learned that this has happened before.
Reason of review: Poor customer service.